Privacy policy

This Privacy Policy describes how Helma ART collects, uses, stores, processes, and protects the personal information of our customers. We are committed to safeguarding the privacy and security of your personal data. By accessing or using our website and services, you consent to the practices outlined in this policy.

1. Information Collection and Use
1.1. Personal Information: We may collect various types of personal information from you, such as your name, email address, shipping address, and payment details. This information is necessary for processing orders, shipping products, and providing customer support.

1.2. Communication: We may use your personal information to communicate with you regarding your orders, respond to inquiries, provide updates, and share relevant information about our products, promotions, and events. You have the option to unsubscribe from marketing communications at any time.

1.3. Automated Data: When you visit our website, we may automatically collect certain non-personal information, such as your IP address, browser type, device information, and browsing behavior. This data helps us analyze trends, improve our website, and enhance the user experience.

2. Information Sharing
2.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business. These providers include shipping carriers, payment processors, marketing platforms, and IT service providers. We ensure that these parties adhere to strict privacy and security standards.

2.2. Legal Compliance: We may disclose your personal information as required by law, court order, or governmental regulations. This includes responding to legal requests, enforcing our policies, protecting our rights, and ensuring the safety of our customers and the public.

3. Data Security
3.1. Protection Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure server connections, encryption technology, restricted access to personal data, and regular security audits.

3.2. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Afterward, we securely delete or anonymize your data.

4. Your Rights
4.1. Access and Updates: You have the right to access, correct, update, or delete your personal information held by us. If you would like to exercise any of these rights, please contact us using the information provided at the end of this policy.

4.2. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Changes to this Policy
5.1. Policy Updates: We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we collect, store, and use your personal information.